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1. Refunds, Exchange and Cancellations

1.1 All exchanges and refunds for merchandise purchased with Gift Cards will be made in accordance with mytuition.live refund policy. Unless the Gift Cards are otherwise unusable and faulty due to the act or omission of mytuition.live, any Gift Cards bought cannot be returned, refunded, or cancelled on the Customer’s request after purchase.

1.2 Issued Gift Cards cannot be exchanged for cash.

1.3 Replacement of the Gift Card may be allowed, at mytuition.live’s sole discretion, if there is a systemic failure caused by an act or omission of mytuition.live.

1.4 Exchange of a Product or Service purchased using a Gift Card shall be subject to the Seller’s terms and conditions.

1.5 mytuition.live reserves the right to cancel or reject the use of a Gift Card at its sole discretion for any or no reason, including, without limitation, where it deems or suspects fraud or other illegal activities.

2. Availability of Gift Cards/Vouchers

2.1 The Customer acknowledges that purchase or redemption of Gift Cards is subject to resource availability, including, without limitation, availability in the website.

2.2 mytuition.live does not make any warranty on the performance and capability of the www.mytuition.live website or the mytuition.live mobile app.

2.3 The Customer accepts and acknowledges that mytuition.live may suspend, terminate and/or discontinue the purchase or redemption of the Gift Cards in its sole and absolute discretion without prior notice and without any liability whatsoever to the Customer.

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