1. Refunds, Exchange and Cancellations

1.1 For refunds and class cancellations, an administration fee of RM 50.00 shall be imposed.

1.2 For exchange of classes, an administration fee of RM30.00 shall be imposed for every change in subject.

1.3 Fee waiver is subjected to case to case basis

2. Availability of Gift Cards/Vouchers

2.1 The Customer acknowledges that purchase or redemption of Gift Cards is subject to resource availability, including, without limitation, availability in the website.

2.2 mytuition.live does not make any warranty on the performance and capability of the www.mytuition.live website or the mytuition.live mobile app.

2.3 The Customer accepts and acknowledges that mytuition.live may suspend, terminate and/or discontinue the purchase or redemption of the Gift Cards in its sole and absolute discretion without prior notice and without any liability whatsoever to the Customer.